MANAGEMENT SERVICES
We take care of the day-to-day operations of your villa in South Lombok – from staff and maintenance to marketing, bookings, and guest experience .
Property & Operations
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Daily / scheduled villa cleaning
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Coordination of maintenance and repairs
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Staff recruitment, training, scheduling & supervision
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Villa operational set-up
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Weekly property inspections
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Inventory management
Administration & Financial Management
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Monthly financial reporting and expense overview
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Payment management of villa running costs (electricity, internet, utilities, etc.)
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Staff payroll and HR administration
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Owner payouts according to agreed schedule
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Coordination and communication with your tax consultant
Marketing & Distribution
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OTA listing creation and optimisation (Airbnb, Booking.com, etc.)
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Dynamic pricing and calendar management to maximise occupancy and revenue
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Distribution strategy across selected platforms
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Visibility on SLVM website and social media
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Access to SLVM’s trusted local network
Booking & Guest Experience
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Full reservation handling from first enquiry to post-stay
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Guest communication before, during, and after their stay
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Collection and reconciliation of rental income
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Check-in / Check-out management and villa handover
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Hosting following European hospitality standards
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24/7 assistance for issues and emergencies
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Concierge services (airport transfers, tours, scooter rental, activities)
Our priority is to protect your asset, build a strong reputation for your villa, and maximise your return on investment with transparent reporting, professional operations, and a consistent guest experience.
we also...
can provide assistance in many other fields, such as sourcing and installing furniture, decorations, organizing and monitoring renovation or construction projects, and consulting services for various legal procedures such as visa applications, tax reports, company setups, etc.
